As a pre-order, we want to send Raises to our backers as soon as we can. We expect to send the first batch in September and fulfill all the pre-orders before November.

We are doing our best to meet all manufacturing deadlines.

When designing the Raise, we decided not to cut down features. The consequence is that it is more expensive to manufacture than the vast majority of keyboards because of its many features and premium materials.

Because it’s a split keyboard, it’s like manufacturing 2 keyboards. You need double the PCBs and aluminium cases. Also, this is our first product so we don’t have the volume to reduce the manufacturing costs as big brands do.

Mechanical switches are standard in gaming but there’s an issue, once you buy your keyboard you are stuck with them until you buy a new one. With Raise that’s not a problem any more. All our switches are hot-swappable, so you can easily pull them out and replace them with others whenever you want.

Dygma Raise is covered by a 1-year warranty from the date of sending the product.

If you’re not happy with your Dygma Raise for any reason, we will give you a refund before sending the Raise without questions. After shipping, we have a 30-day return window from the date of delivery.

Additionally, if you’d like to change your switches, you have the option of doing so once you receive your Raise. You will only have to send them to us and we will send you the new set of your choice.