Thank you for visiting and shopping at Dygma. The following are the terms and conditions that constitute our Shipping Policy.
We ship worldwide.
Shipment processing time
It will take 4-5 weeks to process your order, get your Raise assembled, then delivered.
Shipping rates & delivery estimates
Shipping is free when you purchase a Raise.
If you would like to add accessories after you’ve purchased your Raise, you need to pay shipping fees.
Delivery delays can occasionally occur.
Customs, Duties and Taxes
Dygma is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Dygma is not liable for any products damaged or lost during shipping. If you receive your order damaged, do not accept the product. Instead, take a photo of the damaged product and contact the shipment carrier to file a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.